Hardware guide
Download the handlesandstuff.com Hardware Guide in PDF format. (Right-click on the link and choose Save Target As... to save the guide to your desktop). The idea of the guide is to help explain some of the terminology used within the hardware industry and assist you in selecting a lock type. If you require any further technical information please contact handlesandstuff.com, T 0113 245 9559 or email info@handlesandstuff.com.
How to buy online
Making a purchase could not be easier. Just select the items you wish
to buy and put them in the shopping basket. After you have finished
your selection, click on 'Shopping Basket' and you will be asked for
a few details that we need to be able to compete the order.
Placing an order by telephone
If you would like to place your order by telephone, simply telephone
the sales line on: 0113 245 9559
From outside the UK: +44 (0) 113 245 9559
Placing an order by Fax
You can simply print out the completed order form, complete with
your credit card details, and fax it to: 0113 245 9779
From outside the UK: +44 (0) 113 245 9779
Shipping Costs
UK - £6.75
Continental Europe - £25.00
Rest of World - £35.00
Discount
Discount of 3% on orders over £250
Credit Card Security
We know of no documented cases of credit card fraud using our shopping
system over the internet. All credit card numbers are encrypted
in the software when the order is placed using 128 bit encryption.
Delivery
We aim to despatch all goods within 3 days. We have most items ex-stock,
however, in some cases this is not possible and we have to order
the item. Any delays will be notified by email, fax or telephone.
Returns
Goods may be returned if unused and in saleable condition using the
following procedure: Please send an email stating the reason for
return to returns@handlesandstuff.com You
will be sent an email containing a returns reference number and
details of the returns procedure. Please note that if returned
goods are not received in good condition, a refund may not be issued.
Please allow up to 28 days for your refund, which will be for the
full amount of the order, less the cost of delivery.
Privacy policy
handlesandstuff.com do not disclose buyers information
to third parties.
Content
We believe the contents of our website to be correct in every way,
however we reserve the right to change any information without
prior notice.